Community Integration Project Coordinator

Job Title: Community Integration Project Coordinator 

Location: Wigan & Leigh/Hybrid, with travel to community venues 

Hours: Full time (35 hours per week) 

Salary: £24,960 per annum 

Contract: 2 years (with potential extension subject to funding) 

Reports to: CEO and office 

About EPiC HOPE CIC 

EPiC HOPE is a suicide prevention and mental health support organisation rooted in peer-led, trauma-informed care. Our Crisis and Community Harbours provide safe spaces across Wigan and Leigh for people in crisis and/or who need immediate mental health support. The RISE Programme (Refugee Integration Support and Empowerment) expands this offer to refugees and asylum seekers, recognising that mental health and social connection are essential to integration, employability, and empowerment. 

About the Role 

Are you passionate about supporting people through life’s big transitions? We’re looking for an organised, empathetic, and proactive person to lead a project aimed at helping new arrivals settle and thrive in our area. 

In this role, you’ll coordinate services, events, and outreach for individuals and families making a new start in the UK. You’ll work closely with local partners, volunteers, and the wider community to ensure people have access to the resources, advice, and support they need. Some responsibilities include: 

• Develop and manage integration initiatives to support individuals adjusting to life in the UK 

• Liaise with local authorities, charities, and community groups 

• Organise workshops, information sessions, and social events 

• Provide one-on-one guidance to participants navigating housing, education, and employment 

• Monitor project outcomes and report on progress 

About You 

You’ll be a compassionate, adaptable, and values-led professional who thrives in community-based settings. You bring warmth, curiosity, and emotional intelligence to your work, with the ability to build trusting relationships and walk alongside people navigating complex experiences, including trauma, displacement, and social isolation. 

To succeed in this role, you will be: 

• A natural connector, able to work sensitively with people from diverse backgrounds 

• Excellent at juggling multiple priorities and staying organised 

• Experienced in project coordination, ideally in a community or support setting 

• A strong communicator, comfortable working with a variety of partners 

Whether you come from a statutory, voluntary, or lived experience background, we are more interested in how you work than where you’ve worked before. 

Rewards & Benefits 

At EPiC HOPE, we’re a small, purpose-driven team that prioritises people — whether it’s those we support or those we work alongside. We know that working in community and mental health settings can be emotionally demanding, and we are committed to supporting your wellbeing and growth throughout your journey with us. 

As part of your role, you’ll benefit from: 

• Medicash Health & Wellbeing Package – covering dental, optical, physiotherapy, counselling, and more 

• Enhanced Bereavement Leave Policy 

• Above-Statutory Annual Leave – so you have time to rest, recharge and reconnect 

• Regular Clinical Supervision – with a qualified practitioner 

• Reflective Practice & CPD Opportunities – including access to peer training, cultural awareness, and trauma-informed development 

• Flexible Working – including occasional home working and a responsive, trust-based culture 

• Inclusive, Supportive Team Culture – with open communication, shared learning, and a no-blame environment 

We want you to feel proud of your work and supported as your whole self — not just your job title.

Key Responsibilities 

Community Outreach & Engagement 

• Build trusting relationships with local refugee, asylum-seeking, and faith-based communities in Wigan and Leigh. 

• Establish a lived experience steering group to co-produce the design and delivery of services. 

• Attend community events and forums to raise awareness and invite collaboration. 

Programme Coordination 

• Deliver and coordinate weekly drop-in support at the Salvation Army hub (RISE Harbour). 

• Develop and run wellbeing activities, peer groups, and conversation sessions. 

• Ensure interpreters or language support is available where required. 

• Maintain weekly activity logs and contribute to monthly monitoring reports. 

Partnership & Signposting 

• Build links with ESOL providers, mental health services, housing support, and employment agencies. 

• Maintain and regularly update a directory of local refugee support services. 

• Provide warm handovers and referral pathways tailored to individual needs. 

Trauma-Informed Support 

• Promote emotional wellbeing and resilience through 1:1 and group interventions. 

• Collaborate with Peer Supporters to create welcoming, inclusive environments. 

• Support service users to access basic digital skills training and mental health resources. 

Contributing to Strategic Development 

• Provide weekly feedback to the Operations Coordinator and CEO to shape policies and future planning. 

• Contribute to the development of trauma-informed, culturally relevant resources. 

• Support the integration of refugee safeguarding considerations into organisation-wide training. 

PERSON SPECIFICATION 

A = Application / S = Supporting Statement / I = Interview / R = References 

Working Environment 

• Community-based: sessions delivered at the Salvation Army hub in Atherton and settings in Wigan  

• Supported by an alliance of community organisations and partners 

• Monthly supervision and regular reflective practice sessions provided. 

Candidate Guidance and How to Apply 

At EPiC HOPE CIC, we are committed to creating an inclusive, equitable, and compassionate working environment where people from all backgrounds feel welcome. We particularly encourage applications from those with lived experience of the refugee or asylum process, as well as individuals from underrepresented communities. 

For informal enquiries about this role or the recruitment process, please contact: HR@epichope.org.uk 

How to Apply 

To apply for the RISE Coordinator role, please submit the following by email to HR@epichope.org.uk: 

• Your CV (maximum 2 pages) 

• A detailed cover letter and/or supporting statement outlining how your skills and experience match the person specification (approx. 1 page) 

• Details for two referees, including one who can comment on your work in a related setting (e.g. community, education, mental health, or support work) 

If you require this information in a different format or need any reasonable adjustments during the recruitment process, please let us know. 

Key Dates 

• Closing date: 1st November 2025 

• Shortlisted candidates will be contacted via email. Interviews will be held in person in Wigan (or online if needed). 

• We aim to respond to all applicants within two weeks of the closing date. 

Before You Start 

If you are successful, your offer will be subject to: 

• Confirmation of your right to work in the UK 

• Two satisfactory references (we may request additional referees to cover your employment/volunteering over the past three years) 

• Evidence of qualifications relevant to the role 

• A Disclosure and Barring Service (DBS) check (Enhanced) 

We will also ask you to complete a basic health and onboarding questionnaire so we can support your wellbeing in the role.